Nearly thirty years of practice · BelgiumDirect · engaged · independent

Building bridges between people, organisations and technology

Making complex change understandable and workable.

ALBIR connects people, organisations and technology. We draw on nearly thirty years of experience in financial services and fintech, project and programme management, education, the public sector and associations.

Work directly with Lieven Baats, from the first analysis through support for implementation.

albir / workbench
Making the connection
An organisational questionCLARIFY
Different perspectivesCONNECT
A workable approachDELIVER
Knowledge and responsibilityHAND OVER

Fintech · public sector
Projects · education · research

ALBIR / EXPERIENCE

Experience across different worlds.

Connecting subject matter, systems and people is the common thread: from payments and international programmes to education, public service and associations.

01 / FINTECH

Payment platforms

Business and technical analysis in payment platform integration and renewal. Experience in domestic and international payments, migrations and system connectivity.

Contributions include implementation plans, system documentation, test strategy and acceptance-test support.

02 / LEARNING

IT education for adults

Training, coaching and workshops, including data modelling and understanding information systems. Experience in internal and external training and guidance for developers and users.

The connection: making technical subjects understandable and supporting their application.

03 / PUBLIC SECTOR

Analysis and guidance within administrations

Business and functional analysis in public transport, including an automation feasibility study and business process modelling. Also experienced in individual guidance within administrations.

The connection: organisational questions, information and everyday work.

04 / PROGRAMMES

Projects, programmes and service delivery

Project and programme management in international settings, coordinating teams, clients and suppliers. Experience with release planning, service delivery, incident and problem management.

Contributions include project plans, progress reporting, change scoping and maintenance-release coordination.

05 / DIGITAL PROJECT

KopKenTekst — teletext, reimagined

Developed and technically maintained by ALBIR for KopKen VZW. A lightweight, multilingual web experiment combining a classic teletext interface with regularly updated information. Local coverage and translations are still growing.

Also experienced in associations, governance and methodological inquiry. More about this experience →

ALBIR / EXPERTISE

Support from question to implementation.

01 / ANALYSIS & DELIVERY

Business analysis, project and programme management

Connect the question, processes, systems, dependencies and decisions. Support coordination between the people involved and the move into implementation.

Possible outputs: an agreed problem statement, process or requirements analysis, decision note, delivery plan and handover arrangements.

02 / LEARNING & GUIDANCE

Understand, practise and continue independently

IT education for adults, workshops and individual support. Use recognisable situations, with room to ask questions, practise and check understanding.

Possible outputs: a learning programme, practice cases, working materials and feedback on application.

03 / KNOWLEDGE & RESEARCH

Working with knowledge and AI on a sound basis

Examine knowledge dependencies, test a bounded AI use case or develop a small experimental setup. Keep methodological questions visible.

Possible outputs: a knowledge map, research or test design, prototype and findings with their limitations.

Explore our expertise →

ALBIR / ARTiproof

From practical questions to research.

What must an organisation continue to understand when people, processes or technology change? This question connects our practice with methodological research.

Lieven Baats is the founder of ArtiProof, a methodology and research programme examining the knowledge and evidence on which organisations rely. ArtiProof is published by KopKen VZW. ALBIR is a separate practice and implementation partner, also pursuing applied research and development.

We use ArtiProof where appropriate, alongside other approaches. The method remains in development; independent validation is ongoing work. Read the current method status.

ALBIR / INSIGHTS

Ideas you can work with.

ALBIR / WP-01

From analysis to handover

What makes complex projects workable. Includes a payment example and a handover worksheet.

Read online →
Download PDF
1.1 · 4 October 2026 · Practice paper

ALBIR / WP-02

Public services that remain explainable

Processes, exceptions, professional knowledge and digital support. Includes a case record and a reconstruction exercise.

Read online →
Download PDF
1.1 · 4 October 2026 · Practice paper

All insights and publications →